Hosted Cloud Telephone Phone System - Toronto

A Hosted Cloud Telephone System (also known as a hosted PBX or VoIP phone system) offers numerous benefits, especially for businesses looking for flexibility, scalability, and cost efficiency. 

We are proudly Canadian and all of our servers reside in Canada.

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Free Onsite Consultation – Let’s Talk Solutions! Thinking about upgrading your phone system or exploring cloud-based communications? One of our experienced sales representatives can come to your location for a free consultation. We’ll assess your needs, answer your questions, and help you find the right solution—no pressure, no obligation!  Email: sales@baai.ca to setup your appointment today.

 

 1. Cost Savings

  • Lower Upfront Costs: No need to invest in expensive on-premise PBX hardware.
  • Reduced Maintenance Costs: The service provider handles updates, maintenance, and troubleshooting.

 2. Scalability & Flexibility

  • Easily Add/Remove Users: Ideal for growing businesses or seasonal operations.
  • Remote Working Support: Employees can use the system from any location with internet access.
  • Multi-location Support: Seamless communication across offices in different regions or countries.

 3. Advanced Features

  • Includes:
    • Voicemail to email
    • Call forwarding and routing
    • Auto-attendant
    • Call analytics
    • Integration with CRM tools (like Salesforce or HubSpot)
    • Mobile and desktop apps
  • Features typically included at no extra cost vs. expensive add-ons in legacy systems.

 4. Reliability and Uptime

  • Geographically Redundant Data Centers: Minimize downtime and maintain service during outages.
  • Disaster Recovery: Calls can be re-routed in case of a power or internet failure at your office.

 5. Simplified Management

  • Web-Based Admin Portals: Easily manage users, call routing, and features.
  • Automatic Updates: System enhancements and security patches are handled by the provider.

 6. Enhanced Mobility

  • Use your office number on smartphones, tablets, or laptops.
  • Great for hybrid or fully remote teams.
  • Ensures employees remain reachable regardless of location.

 7. Improved Collaboration

  • Built-in tools such as:
    • Conference calling
    • Instant messaging
    • Video calls
  • Helps unify communication within a team or across departments.

 8. Better Customer Experience

  • Fast call routing, voicemail-to-email, and intelligent IVR systems enhance how customers interact with your business.
  • Reduces missed calls and ensures faster response times.

 9. Security & Compliance

  • Reputable hosted phone providers offer:
    • End-to-end encryption
    • Data backup and secure storage

 10. Environmentally Friendly

  • Reduced hardware and lower energy usage compared to traditional systems.
  • No need for frequent on-site technician visits or equipment replacements.

 

Servicing: Oakville, Mississauga, Etobicoke, Brampton, Toronto, Vaughan, Concord, Woodbridge, Richmond Hill, Markham, Newmarket, Aurora, Scarborough, Ajax, Whitby, Oshawa, Cobourg and Belleville Ontario. Business telephone system, Small business telephone system Toronto